Article by Jackie Cornog (Interim Dean of Students) and Sally Heckel (Assistant Director of Student Success).
“I see you missed classes last Wednesday. Are you okay?
This is a question that can be heard in the hallways of Benjamin Franklin Institute of Technology from members of our Success Team.
Each Friday, Success Coaches along with deans from the college’s Enrollment, Academic, and Student Affairs departments meet to review student attendance and grades at their weekly Students of Concern (SOC) meetings. Early alert messages are also sent between instructors and advisors in an effort to communicate any problems a student may be having. These alerts help us learn about some of the challenges our students face outside school. Through this constant communication, we can create plans to support them and get them back on track.