Today, there is no other field that offers so many different career options than computer technology. The best fit for our grads is to start as a computer support specialist. These experts advise people who use computer systems and software. They might work as part of an IT team or in a help desk role supporting non-IT users having computer problems.
But there are a number of other career paths that open up, especially once these grads gain some on-the-job experience. These include customer service, web development, networking and programming positions. Some people choose to work off-site via a customer service hotline or in a customer service chat room.Another key career direction is the pursuit of certifications. For a new computer tech, it’s crucial to gain experience in order to move up in the ranks; but certifications are another great way to be considered for higher-level roles. And they’re investments that pay off; Certifications lead to boosts in salary that will last, whether at the same company or when changing jobs.
There are a number of other career paths that open up, especially once these grads gain some on-the-job experience.
Grads interested in sales can also explore retail opportunities. Those interested in system administration can get into design and manage a company’s intranet and their web presence. Others prefer to be self-employed in the computer repair service field, where they could be their own boss.
There’s so much variety within these roles, depending on the work environment.
- In small companies, someone in the computer tech role might do a little bit of everything: troubleshooting computers that aren’t working, installing updates and new software, building network connections, repairing hardware, configuring computers for users, providing technical support and making hardware and software recommendations.
- In larger companies, there’s often the opportunity to specialize in a certain area. In the corporate world, technicians may be responsible for the day-to-day management of an organization’s computer systems.